Terms and Conditions

Effective Date: May 09, 2025

Company Name: Sky Lance LLC

Website: https://www.sky-lance.com

Please read these Terms and Conditions ("Terms") carefully before using our website or services. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

1. Services Offered

Sky Lance LLC ("we", "our", or "us") operates as an online travel agency providing services including but not limited to:

• Flight bookings
• Hotel reservations
• Booking modifications
• Cancellations and refund processing (as permitted by the provider)

We act as an intermediary between you and travel service providers (airlines, hotels, etc.). Your bookings are subject to the terms and policies of these providers.

2. User Responsibilities

By using our services, you confirm that you:

• Are at least 18 years of age
• Have legal authority to enter into a binding contract
• Will provide accurate and up-to-date information
• Are responsible for maintaining the confidentiality of your account

3. Booking and Payments

• All prices are displayed in [Insert Currency] unless stated otherwise.
• Bookings are confirmed only after successful payment and issuance of a confirmation number or ticket.
• We reserve the right to cancel bookings if full payment is not received or if payment is suspected of being fraudulent.

4. Changes and Cancellations

• Change and cancellation policies vary depending on the airline or hotel provider.
• We facilitate changes and cancellations in accordance with the provider’s policies.
• Service fees may apply for modifications or cancellations handled by us.
• Refunds (if applicable) are processed according to the provider's timelines and may take up to 30 business days.

5. Travel Documents and Requirements

You are solely responsible for:

• Ensuring that you have valid travel documents (passport, visa, etc.)
• Meeting all health and entry requirements for your destination

We are not liable for any losses due to denied boarding or entry due to incomplete or incorrect travel documentation.

6. Limitation of Liability

We act only as an intermediary and are not liable for:

• Acts, errors, omissions, representations, warranties, or negligence of third-party providers
• Losses or damages resulting from changes, delays, or cancellations by travel providers
• Force majeure events such as natural disasters, war, or pandemic disruptions

7. Privacy Policy

Your use of our services is also governed by our Privacy Policy. We are committed to protecting your personal information.

8. Intellectual Property

All content on our website, including logos, text, and images, is owned or licensed by us and is protected by applicable intellectual property laws. You may not use our content without our express written permission.

9. Amendments

We reserve the right to update or modify these Terms at any time. Continued use of our services after any changes constitutes your acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Country/State]. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Insert Jurisdiction].

11. Contact Us

If you have any questions about these Terms, please contact us:

• Email: info@sky-lance.com
• Phone: +1 (877) 777-6560
• Address: 3 Pine Tree Drive First Floor Westampton NJ -08060